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Neurodiversity

Wayfinding for neurodiverse visitors

One in five people in the UK is neurodivergent. Voice-first wayfinding removes the barriers static signs create.

80+ Languages24/7Real-Time DataTone AwarePlug & Play
The problem

Why traditional signage fails neurodivergent visitors.

Neurodiversity wayfinding is rarely designed in. Static signs demand reading, decoding and spatial reasoning under time pressure, usually in a noisy, crowded, brightly lit environment. For autistic visitors, people with ADHD, dyslexia, dyscalculia or dyspraxia, and anyone with sensory sensitivities, that is a stack of barriers before they have taken a step.

Reading load — dense text, abbreviations and symbols that have to be decoded. Sensory overwhelm — busy environments make it harder to filter and focus. Spatial reasoning — a “you are here” map assumes the reader can rotate it in their head. The social cost of asking — for many people, approaching a stranger is the hardest part of the journey.

When a visitor cannot get past those barriers, they arrive late, arrive stressed, or do not arrive at all. In hospitals that is a missed appointment. On a campus it is a missed lecture. In a station it is a missed train.

Getting started

Three ways to bring Omnie Vox to your space

How voice-first helps

Support grouped by need, not by diagnosis.

Wayfinding for autism, ADHD, dyslexia and dementia has more in common than it has differences. Voice-first guidance addresses the shared needs.

Removes the reading and decoding barrier

Directions are spoken in plain words. Nothing to read, no symbols to interpret, no numbers to transpose. (Dyslexia, dyscalculia, dyspraxia.)

Reduces cognitive load and sensory overwhelm

One question, one calm answer, only when asked. No flashing screens, no scrolling menus, no noise until the visitor chooses it. (Autism, ADHD, sensory processing differences.)

Removes the social cost of asking for help

No need to approach a stranger, explain yourself or hold a conversation. Ask the sign instead. (Social anxiety, autism, Tourette’s, selective mutism.)

Provides predictability and control

The same button, the same voice, the same phrasing every time. Repeat as often as you like, at your own pace. (Autism, anxiety disorders.)

Removes executive-function friction

Directions come one step at a time, so there is no need to plan, sequence and remember a whole route. (ADHD, autism, dementia.)

Understands you in your own language

Neurodivergent visitors who are also non-English speakers are understood too: over 80 languages, detected automatically.

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Product features

Designed calm. Configured in Vox Net.

Calm-mode voice — a steady, even tone and pace, chosen per site. Repeat — every answer can be heard again with a single press. Step-by-step delivery — long routes are broken into short, sequential instructions. Adjustable pace — slower speech and longer pauses where needed.

Literal, unambiguous language — “turn left at the blue door” rather than “head towards the café area”. Consistent phrasing — the same structure every time, so the visitor knows what to expect. Tone aware — if the visitor sounds stressed, the assistant shortens and simplifies.

All of this is configurable remotely in Vox Net and applies across every Omnie Vox product: the Vox Stand indoors, the Vox Post outdoors, talking signs built with Vox Kit, and Vox App from a QR code. It is accessible wayfinding in the fullest sense: screen-free, voice-first and multilingual.

Where it matters

Sensory-friendly signage in the busiest places.

Hospitals

Information & Wayfinding for Hospitals

Omnie Vox provides hospitals with an always available digital assistant embedded in smart signage and kiosks at key touchpoints. Visitors can get clear, step-by-step directions in…

Maps & DirectoriesAppointments DatabaseWeather & Sunset Times
Universities

Information & Wayfinding for Universities

Omnie Vox acts as a digital campus guide embedded in smart signage and kiosks across key university locations. Users can ask simple questions such as where to find lecture halls,…

Campus Maps, Facilities & EventsTimetablesWeather & Sunset Times
City Centres

Wayfinding & Safety for Cities

Omnie Vox places an intelligent, multilingual concierge directly on the street. Available 24/7 and speaking over 80 languages, Omnie Vox provides instant wayfinding and real-time…

Maps & Points of InterestEvents and Transport TimetablesWeather & Sunset Times
Transport Hubs

Information for Transport Hubs

Omnie Vox delivers intelligent wayfinding in over 80 languages, providing personalised, real-time guidance that adapts to each user’s needs. By connecting to live data, it d…

Maps & Safety ProceduresTimetablesWeather & Sunset Times
Retail

Information Stations & Customer Feedback for Retailers

Omnie Vox provides shoppers with an intelligent in-store assistant that can answer product questions, explain promotions, and guide customers to the exact location of items or ser…

Floorplans & Product InformartionPromotionsWeather & Sunset Times
Museums

Education & Engagement for Museums

Omnie Vox transforms the visitor experience by serving as an interactive, expert guide for every exhibit. Visitors can converse directly with the kiosk in any language to ask spec…

Exhibit FactsEvents TimetablesWeather & Sunset Times
In practice

A university library, week one.

A first-year student with ADHD needs the quiet study rooms on the third floor. The atrium is loud and the floor plan by the lifts is a wall of small labels. At the Vox Stand by the entrance she presses the button and asks. “Take the lift to floor three. Turn right. Quiet study rooms are the second door.” She presses again to hear it once more, then goes. No queue, no asking, no reading. The library sees in Vox Net that “quiet study” is the most common question in week one and adds a sign.

Compliance

Support for the standards and duties that shape accessible spaces.

Spoken, multilingual signage is a practical, documentable way to meet accessibility obligations, with Vox Net recording every interaction as evidence.

Legislation

Equality Act 2010

Requires service providers to make reasonable adjustments, in advance, so disabled people are not substantially disadvantaged. Voice-first signage is a documentable adjustment for visually impaired, dyslexic, neurodivergent and non-English-speaking visitors.

Standard

BS 8300:2018

The British Standard for accessible built environments asks for wayfinding information in more than one format, including audible. Spoken signage complements the tactile, Braille and high-contrast signs the standard already recommends.

Public sector

Public Sector Equality Duty

Section 149 of the Equality Act requires the NHS, universities, councils and transport authorities to actively advance equality and evidence it. Vox Net analytics give equality impact assessments and annual reports a measurable intervention to cite.

NHS

Accessible Information Standard

Mandatory for NHS and adult social care providers in England (DCB 1605), and monitored by the CQC. Requires information in formats people can understand, including audible and other-language formats. Omnie Vox meets this at scale, with an audit trail.

Building Regulations

Approved Document M

Part M of the Building Regulations requires reasonable provision for everyone to access and use a building, citing BS 8300 as its technical reference. Specifying Omnie Vox at design stage puts audible wayfinding in the inclusive-design package before sign-off.

Web

WCAG 2.2 AA & accessibility regulations

Vox App and the Vox Net control panel are keyboard operable, screen-reader friendly and high contrast, meeting the Public Sector Bodies Accessibility Regulations 2018 and ready for the European Accessibility Act.

FAQ

Neurodiversity-friendly wayfinding: common questions

What makes wayfinding neurodiversity-friendly?

Predictability, low sensory load, plain literal language, one step at a time, the option to repeat, and no need to approach a stranger. Voice-first wayfinding from Omnie Vox is built around those principles and each one is configurable in Vox Net.

Is this suitable for autistic visitors?

Yes. The sign only speaks when asked, uses consistent phrasing, avoids idiom and ambiguity, and delivers directions in short steps. There is no social interaction required and no time pressure.

Does it help people with dementia?

It helps in the same ways: a familiar single button, a calm voice, short repeatable instructions and no need to read or remember a route. We recommend the Vox Stand or Vox Post at decision points such as entrances and lift lobbies.

How does it help dyslexic visitors?

Directions are spoken, so there is nothing to decode. Room names and numbers are read out clearly, and can be repeated as often as needed.

Can I adjust the tone, pace and phrasing?

Yes. Calm-mode voice, pace, step length, repeat prompts and the exact wording are all set per site in Vox Net, and can be changed remotely at any time.

Calm, predictable guidance for every visitor.

Book a demo and we will show you calm-mode voice, step-by-step directions and the settings behind them.

Omnie Vox

The power behind smarter signs and point of sale.