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Ready-to-install voice points for retail and hospitality

A voice sign on the pavement outside the restaurant, shop or hotel, and a branded stand inside. Menus, products, rooms and directions answered in 80+ languages, before the customer reaches a member of staff.

Ease of Use Utility Value Aesthetic Quality Innovation Level
80+ Languages24/7Real-Time DataTone AwarePlug & Play
Ready-to-install voice points for retail and hospitality
The problem

What gets in the way today.

Retail and hospitality run on the same questions all day: where is it, does it contain nuts, are you open, what time is checkout. International customers ask in another language, dyslexic customers struggle with a dense menu, and every question lands on someone already serving somebody else.

Out of hours, the pavement sign says nothing at all.

Ready-to-install voice points for retail and hospitality
The solution

How Omnie Vox changes it.

The Vox Sign is a battery-powered, curved-top pavement sign with a brandable face. Outside a restaurant, shop or hotel it answers questions about the menu, opening hours, availability and directions, day and night. Inside, a Vox Stand at the front desk, the showroom floor or the hotel lobby handles concierge questions without the queue.

Menu, allergen, stock and room answers come from your own data through AI Workflows in VOX NET, so they are accurate and current. You see what customers ask, in which language and when.

Ready-to-install voice points for retail and hospitality
Configuration

Built on live, local knowledge.

ProductsVox Sign (pavement) + Vox Stand (indoor)
PlacementStorefronts, restaurant entrances, hotel lobbies
Live DataMenus, allergens, stock, availability, bookings
Tone RecognitionSentiment & Anxiety
Language Recognition80+
Managed in VOX NETRemote configuration & analytics
See it in action

Watch the demo.

Available 24/7 and speaking over 80 languages, Omnie Vox provides instant wayfinding and real-time updates on local services, transforming static spaces into interactive hubs that drive footfall and engagement.

More applications

Where else Omnie Vox works.

VOX POS

A voice sign at the door, a stand on the floor, answers before the queue.

A retail voice sign from Omnie Vox stands on the pavement outside the restaurant, shop or hotel: battery-powered, curved-top, with a brandable face. It answers questions about the menu, opening hours, availability and directions in over 80 languages, day and night, including when the doors are shut. Inside, a Vox Stand at the front desk, on the showroom floor or in the hotel lobby handles concierge and product questions without the queue.

For new openings, pop-ups and venues without signage to retrofit, both products arrive finished and are positioned in minutes. Menu, allergen, stock and room answers come from your own data through AI Workflows in Vox Net, so they are accurate and current; dyslexic and visually impaired customers hear them rather than read them.

In practice

A restaurant group opens a new site on a busy street. The launch team specifies a Vox Sign for the door and a Vox Stand for the host desk. On the first Saturday the sign answers a Japanese couple, in Japanese, about the tasting menu and whether it can be made vegetarian; a guest with a nut allergy gets a precise answer from the kitchen’s own data; and the owner sees in Vox Net that “gluten free” is the most-asked question of the week.

Which product fits

Which Vox POS product fits.

Vox Sign on the pavement

Battery-powered, curved-top, brandable. The primary product for streetfront retail and hospitality.

Vox Stand in receptions, showrooms and lobbies

A branded indoor stand at the front desk, the showroom floor or the hotel lobby.

Vox Post for retail parks and outdoor centres

Permanent, mains-powered columns at car parks and between units.

Menus, stock and bookings in Vox Net

AI Workflows keep allergen, stock, availability and booking answers current.

For every visitor

Multilingual, accessible and neurodiversity-friendly.

Getting started

Three ways to bring Omnie Vox to your space

The Vox POS range: Vox Post, Vox Stand and Vox Sign voice points 1. Vox POS · this page

Ready-to-go voice points

The Vox Post for permanent outdoor installation, Vox Stand for indoor receptions and entrances, and Vox Sign for pavement and streetfront use. Position it, switch it on, done.

Vox Kit: processor, speaker, microphone and button for existing signs 2. Vox Kit

Voice inside your existing signs

The processor, speaker, microphone and button, fitted into the sign or display you already have. Ideal for retrofits and larger deployments.

Vox App: free voice assistant from a QR code on any sign 3. Vox App

Free voice from a QR code

A voice-first web app that launches instantly on any phone, on any sign, poster or product. No hardware, no download.

Compliance

Support for the standards and duties that shape accessible spaces.

Spoken, multilingual signage is a practical, documentable way to meet accessibility obligations, with Vox Net recording every interaction as evidence.

Legislation

Equality Act 2010

Requires service providers to make reasonable adjustments, in advance, so disabled people are not substantially disadvantaged. Voice-first signage is a documentable adjustment for visually impaired, dyslexic, neurodivergent and non-English-speaking visitors.

Standard

BS 8300:2018

The British Standard for accessible built environments asks for wayfinding information in more than one format, including audible. Spoken signage complements the tactile, Braille and high-contrast signs the standard already recommends.

Public sector

Public Sector Equality Duty

Section 149 of the Equality Act requires the NHS, universities, councils and transport authorities to actively advance equality and evidence it. Vox Net analytics give equality impact assessments and annual reports a measurable intervention to cite.

NHS

Accessible Information Standard

Mandatory for NHS and adult social care providers in England (DCB 1605), and monitored by the CQC. Requires information in formats people can understand, including audible and other-language formats. Omnie Vox meets this at scale, with an audit trail.

Building Regulations

Approved Document M

Part M of the Building Regulations requires reasonable provision for everyone to access and use a building, citing BS 8300 as its technical reference. Specifying Omnie Vox at design stage puts audible wayfinding in the inclusive-design package before sign-off.

Web

WCAG 2.2 AA & accessibility regulations

Vox App and the Vox Net control panel are keyboard operable, screen-reader friendly and high contrast, meeting the Public Sector Bodies Accessibility Regulations 2018 and ready for the European Accessibility Act.

FAQ

Retail: common questions

Does the Vox Sign work out of hours?

Yes. It answers opening times, the nearest open branch and how to book on the pavement when the doors are shut, 24/7.

Can it answer allergen questions accurately?

Yes. Answers come from your own allergen and menu data, kept current in Vox Net, rather than from a general model.

What about menus and price tags inside?

Vox App adds a free QR code to menus, shelf edges and price tags with no hardware. See the Vox App page for retail.

Find out more

Arrange a one-to-one demo and consultation, or get in touch by phone on +44 (0)1904 949000 or email sales@omnievox.com.

Omnie Vox

The power behind smarter signs and point of sale.