A branded stand in the lobby and a voice sign on the pavement outside. Concierge answers about rooms, facilities and the city, in 80+ languages, without a queue at the desk.
Where is the pool, what time is breakfast, how do I get to the station, is there a late checkout. Front-desk teams answer the same questions between check-ins, in whichever language the guest speaks.
Guests arriving late, guests with sight loss, elderly guests and anyone who does not read English need a clear answer without waiting behind a check-in.
A Vox Stand at the front desk and by the lifts answers guest questions in over 80 languages, day and night, branded to the hotel. A Vox Sign on the pavement outside handles arrivals, taxis, parking and directions to the entrance. Both are battery-powered and positioned in minutes, with no cabling into the lobby.
Restaurant availability, transport times, weather and local events come through AI Workflows in VOX NET, so concierge answers are current. The night manager sees every question in Vox Net.
Available 24/7 and speaking over 80 languages, Omnie Vox provides instant wayfinding and real-time updates on local services, transforming static spaces into interactive hubs that drive footfall and engagement.
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VOX APP gives every guest a concierge in their pocket, launched from a QR code in the lobby, lift or room. Guests scan, tap once and ask about breakfast times, facilities or the b…
A hotel voice concierge from Omnie Vox arrives finished: a branded Vox Stand for the lobby and lift areas, and a Vox Sign for the pavement outside. Guests ask where breakfast is, whether the pool is open or how to reach the station, and hear the answer in their own language, day and night, without waiting behind a check-in.
For new openings, refurbishments and groups standardising the guest experience across properties, both products are battery-powered and positioned in minutes with no cabling into the lobby. Restaurant availability, transport and local events come live through AI Workflows in Vox Net.
A hotel group opens a new city-centre property. The pre-opening team specifies a Vox Stand for the lobby, one for each lift lobby and a Vox Sign for the entrance. On the first night a couple arriving from Tokyo ask, in Japanese, whether room service is still open; in the morning a guest with low vision asks the lobby stand for the way to breakfast and hears it in three short steps; the night manager reviews every question in Vox Net.
Branded, battery-powered indoor stand. The primary product for guest questions.
Arrivals, taxis, parking and directions to the entrance, day and night.
Permanent, mains-powered columns along paths between buildings and facilities.
Hotel information, restaurant availability, transport and weather, kept current.
Guests ask about the room, the facilities and the city in their own language and are answered in it. Over 80 languages, detected automatically.
Learn moreSpoken, screen-free guidance for visually impaired and elderly guests, from the entrance to the room and back.
Learn moreCalm, predictable answers with repeat on request, and no need to approach the desk. Ideal for guests who find busy lobbies overwhelming.
Learn moreRestaurant availability, transport times, weather and what is on tonight, current to the minute via AI Workflows in Vox Net.
1. Vox POS · this page
The Vox Post for permanent outdoor installation, Vox Stand for indoor receptions and entrances, and Vox Sign for pavement and streetfront use. Position it, switch it on, done.
2. Vox Kit
The processor, speaker, microphone and button, fitted into the sign or display you already have. Ideal for retrofits and larger deployments.
3. Vox App
A voice-first web app that launches instantly on any phone, on any sign, poster or product. No hardware, no download.
Spoken, multilingual signage is a practical, documentable way to meet accessibility obligations, with Vox Net recording every interaction as evidence.
Requires service providers to make reasonable adjustments, in advance, so disabled people are not substantially disadvantaged. Voice-first signage is a documentable adjustment for visually impaired, dyslexic, neurodivergent and non-English-speaking visitors.
The British Standard for accessible built environments asks for wayfinding information in more than one format, including audible. Spoken signage complements the tactile, Braille and high-contrast signs the standard already recommends.
Section 149 of the Equality Act requires the NHS, universities, councils and transport authorities to actively advance equality and evidence it. Vox Net analytics give equality impact assessments and annual reports a measurable intervention to cite.
Mandatory for NHS and adult social care providers in England (DCB 1605), and monitored by the CQC. Requires information in formats people can understand, including audible and other-language formats. Omnie Vox meets this at scale, with an audit trail.
Part M of the Building Regulations requires reasonable provision for everyone to access and use a building, citing BS 8300 as its technical reference. Specifying Omnie Vox at design stage puts audible wayfinding in the inclusive-design package before sign-off.
Vox App and the Vox Net control panel are keyboard operable, screen-reader friendly and high contrast, meeting the Public Sector Bodies Accessibility Regulations 2018 and ready for the European Accessibility Act.
Yes. The drum carries your branding and the voice, greeting and phrasing are configured per property in Vox Net.
No. Both the Vox Stand and Vox Sign are battery-powered with Wi-Fi or cellular connectivity.
Vox App adds a free QR code to the room card or folder with no hardware. See the Vox App page for hotels.
Arrange a one-to-one demo and consultation, or get in touch by phone on +44 (0)1904 949000 or email sales@omnievox.com.