Branded stands in receptions and waiting rooms, permanent posts at entrances and across the campus. Every patient guided to the right door, in every language, from the moment they arrive.
Missed and late outpatient appointments cost the NHS hundreds of millions of pounds a year, and “could not find the department” is a familiar reason. Reception, volunteer and clinical staff spend hours a day repeating directions.
Patients who are anxious, unwell, visually impaired, living with dementia or speaking another language are the least well served by a printed directory.

A Vox Stand in main reception and in each outpatient waiting area answers “where is the fracture clinic?” in over 80 languages, calmly and one step at a time, with repeat on request. Vox Posts at building entrances and car parks guide people across the outdoor campus, mains-powered and weatherproof.
Everything is configured and monitored remotely in VOX NET, and every question is recorded by location, time and language, giving the trust evidence for accessibility duties and a clear view of where people get lost.

Available 24/7 and speaking over 80 languages, Omnie Vox provides instant wayfinding and real-time updates on local services, transforming static spaces into interactive hubs that drive footfall and engagement.
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A hospital wayfinding stand from Omnie Vox is positioned in main reception and outpatient waiting areas in minutes: battery-powered, freestanding, branded to the trust. Vox Posts at building entrances and car parks guide patients across the outdoor campus, mains-powered and weatherproof. Both answer in over 80 languages, calmly and one step at a time, with repeat on request.
For new wings, estate reconfigurations and trusts that cannot open up existing signage, the products arrive finished and are configured remotely in Vox Net. Voice-first for visually impaired patients, dementia-friendly by design, and evidence-ready for accessibility duties.
A trust opens a new outpatients building. Rather than a signage package, the project team specifies four Vox Stands for reception and the waiting areas and two Vox Posts for the entrance and the car park. In the first week the reception stand answers “where is the fracture clinic?” in Urdu, repeats directions for an anxious teenager, and Vox Net shows the trust that “blood tests” is the most-asked question of every morning.
Battery-powered indoor stand for main reception, outpatients and clinic foyers. The primary product indoors.
Mains-powered, permanent columns at building entrances, car parks and outdoor routes.
A battery-powered sign at diverted entrances and temporary clinics.
Calm-mode voice, step length and phrasing set per site; every conversation logged.
International patients, staff and families are understood in over 80 languages, detected automatically. Multilingual hospital signage without a single translated panel.
Learn moreCalm, literal, step-by-step directions with repeat on request and no need to ask a stranger. Dementia-friendly hospital signage for autism, ADHD and sensory sensitivities too.
Learn moreNothing to read and nothing to look at. Press, ask, listen.
Learn moreNo app to install, no small print, no hurry. One familiar button and a spoken, unhurried answer.
1. Vox POS · this page
The Vox Post for permanent outdoor installation, Vox Stand for indoor receptions and entrances, and Vox Sign for pavement and streetfront use. Position it, switch it on, done.
2. Vox Kit
The processor, speaker, microphone and button, fitted into the sign or display you already have. Ideal for retrofits and larger deployments.
3. Vox App
A voice-first web app that launches instantly on any phone, on any sign, poster or product. No hardware, no download.
Spoken, multilingual signage is a practical, documentable way to meet accessibility obligations, with Vox Net recording every interaction as evidence.
Requires service providers to make reasonable adjustments, in advance, so disabled people are not substantially disadvantaged. Voice-first signage is a documentable adjustment for visually impaired, dyslexic, neurodivergent and non-English-speaking visitors.
The British Standard for accessible built environments asks for wayfinding information in more than one format, including audible. Spoken signage complements the tactile, Braille and high-contrast signs the standard already recommends.
Section 149 of the Equality Act requires the NHS, universities, councils and transport authorities to actively advance equality and evidence it. Vox Net analytics give equality impact assessments and annual reports a measurable intervention to cite.
Mandatory for NHS and adult social care providers in England (DCB 1605), and monitored by the CQC. Requires information in formats people can understand, including audible and other-language formats. Omnie Vox meets this at scale, with an audit trail.
Part M of the Building Regulations requires reasonable provision for everyone to access and use a building, citing BS 8300 as its technical reference. Specifying Omnie Vox at design stage puts audible wayfinding in the inclusive-design package before sign-off.
Vox App and the Vox Net control panel are keyboard operable, screen-reader friendly and high contrast, meeting the Public Sector Bodies Accessibility Regulations 2018 and ready for the European Accessibility Act.
Yes. It is battery-powered and freestanding, so it can be repositioned as clinics change, and its content updated remotely in Vox Net.
A familiar single button, a calm voice, literal wording, short repeatable steps and no need to ask a stranger. Pace and phrasing are configured per site.
Spoken wayfinding adds an audio format to visual signage (BS 8300), is a reasonable adjustment under the Equality Act 2010 and supports the Accessible Information Standard; Vox Net logs usage as evidence.
Arrange a one-to-one demo and consultation, or get in touch by phone on +44 (0)1904 949000 or email sales@omnievox.com.