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Ready-to-install voice points for hospitals

Branded stands in receptions and waiting rooms, permanent posts at entrances and across the campus. Every patient guided to the right door, in every language, from the moment they arrive.

Ease of Use Utility Value Aesthetic Quality Innovation Level
80+ Languages24/7Real-Time DataTone AwarePlug & Play
Ready-to-install voice points for hospitals
The problem

What gets in the way today.

Missed and late outpatient appointments cost the NHS hundreds of millions of pounds a year, and “could not find the department” is a familiar reason. Reception, volunteer and clinical staff spend hours a day repeating directions.

Patients who are anxious, unwell, visually impaired, living with dementia or speaking another language are the least well served by a printed directory.

Ready-to-install voice points for hospitals
The solution

How Omnie Vox changes it.

A Vox Stand in main reception and in each outpatient waiting area answers “where is the fracture clinic?” in over 80 languages, calmly and one step at a time, with repeat on request. Vox Posts at building entrances and car parks guide people across the outdoor campus, mains-powered and weatherproof.

Everything is configured and monitored remotely in VOX NET, and every question is recorded by location, time and language, giving the trust evidence for accessibility duties and a clear view of where people get lost.

Ready-to-install voice points for hospitals
Configuration

Built on live, local knowledge.

ProductsVox Stand (indoor) + Vox Post (outdoor)
PlacementReceptions, waiting rooms, entrances, car parks
ComplianceBS 8300, Equality Act, NHS Accessible Information Standard
Tone RecognitionSentiment & Anxiety
Language Recognition80+
Managed in VOX NETRemote configuration & analytics
See it in action

Watch the demo.

Available 24/7 and speaking over 80 languages, Omnie Vox provides instant wayfinding and real-time updates on local services, transforming static spaces into interactive hubs that drive footfall and engagement.

More applications

Where else Omnie Vox works.

VOX POS

A stand in every reception, a post at every entrance, nothing to build.

A hospital wayfinding stand from Omnie Vox is positioned in main reception and outpatient waiting areas in minutes: battery-powered, freestanding, branded to the trust. Vox Posts at building entrances and car parks guide patients across the outdoor campus, mains-powered and weatherproof. Both answer in over 80 languages, calmly and one step at a time, with repeat on request.

For new wings, estate reconfigurations and trusts that cannot open up existing signage, the products arrive finished and are configured remotely in Vox Net. Voice-first for visually impaired patients, dementia-friendly by design, and evidence-ready for accessibility duties.

In practice

A trust opens a new outpatients building. Rather than a signage package, the project team specifies four Vox Stands for reception and the waiting areas and two Vox Posts for the entrance and the car park. In the first week the reception stand answers “where is the fracture clinic?” in Urdu, repeats directions for an anxious teenager, and Vox Net shows the trust that “blood tests” is the most-asked question of every morning.

Which product fits

Which Vox POS product fits.

Vox Stand in receptions and waiting rooms

Battery-powered indoor stand for main reception, outpatients and clinic foyers. The primary product indoors.

Vox Post at entrances and across the campus

Mains-powered, permanent columns at building entrances, car parks and outdoor routes.

Vox Sign for temporary routes during works

A battery-powered sign at diverted entrances and temporary clinics.

Configured and evidenced in Vox Net

Calm-mode voice, step length and phrasing set per site; every conversation logged.

For every visitor

Multilingual, accessible and neurodiversity-friendly.

Getting started

Three ways to bring Omnie Vox to your space

The Vox POS range: Vox Post, Vox Stand and Vox Sign voice points 1. Vox POS · this page

Ready-to-go voice points

The Vox Post for permanent outdoor installation, Vox Stand for indoor receptions and entrances, and Vox Sign for pavement and streetfront use. Position it, switch it on, done.

Vox Kit: processor, speaker, microphone and button for existing signs 2. Vox Kit

Voice inside your existing signs

The processor, speaker, microphone and button, fitted into the sign or display you already have. Ideal for retrofits and larger deployments.

Vox App: free voice assistant from a QR code on any sign 3. Vox App

Free voice from a QR code

A voice-first web app that launches instantly on any phone, on any sign, poster or product. No hardware, no download.

Compliance

Support for the standards and duties that shape accessible spaces.

Spoken, multilingual signage is a practical, documentable way to meet accessibility obligations, with Vox Net recording every interaction as evidence.

Legislation

Equality Act 2010

Requires service providers to make reasonable adjustments, in advance, so disabled people are not substantially disadvantaged. Voice-first signage is a documentable adjustment for visually impaired, dyslexic, neurodivergent and non-English-speaking visitors.

Standard

BS 8300:2018

The British Standard for accessible built environments asks for wayfinding information in more than one format, including audible. Spoken signage complements the tactile, Braille and high-contrast signs the standard already recommends.

Public sector

Public Sector Equality Duty

Section 149 of the Equality Act requires the NHS, universities, councils and transport authorities to actively advance equality and evidence it. Vox Net analytics give equality impact assessments and annual reports a measurable intervention to cite.

NHS

Accessible Information Standard

Mandatory for NHS and adult social care providers in England (DCB 1605), and monitored by the CQC. Requires information in formats people can understand, including audible and other-language formats. Omnie Vox meets this at scale, with an audit trail.

Building Regulations

Approved Document M

Part M of the Building Regulations requires reasonable provision for everyone to access and use a building, citing BS 8300 as its technical reference. Specifying Omnie Vox at design stage puts audible wayfinding in the inclusive-design package before sign-off.

Web

WCAG 2.2 AA & accessibility regulations

Vox App and the Vox Net control panel are keyboard operable, screen-reader friendly and high contrast, meeting the Public Sector Bodies Accessibility Regulations 2018 and ready for the European Accessibility Act.

FAQ

Hospitals: common questions

Can the Vox Stand be moved between clinics?

Yes. It is battery-powered and freestanding, so it can be repositioned as clinics change, and its content updated remotely in Vox Net.

How does it help patients with dementia or autism?

A familiar single button, a calm voice, literal wording, short repeatable steps and no need to ask a stranger. Pace and phrasing are configured per site.

Does it meet NHS accessibility duties?

Spoken wayfinding adds an audio format to visual signage (BS 8300), is a reasonable adjustment under the Equality Act 2010 and supports the Accessible Information Standard; Vox Net logs usage as evidence.

Find out more

Arrange a one-to-one demo and consultation, or get in touch by phone on +44 (0)1904 949000 or email sales@omnievox.com.

Omnie Vox

The power behind smarter signs and point of sale.