Omnie Vox provides hospitals with an always available digital assistant embedded in smart signage and kiosks at key touchpoints allowing visitors to get directions and information in any language.
Patients, visitors, and staff often face confusion and delays simply trying to find the right department or appointment. Signage, maps, and reception desks are frequently overloaded, causing late arrivals, frustration, and added stress. When people have concerns—about sanitation, comfort, accessibility, or safety—there’s rarely an easy, real-time way to report them, leading to unresolved issues and declining satisfaction.
These inefficiencies hurt both the patient experience and hospital operations, contributing to bottlenecks, increased anxiety, and lost opportunities to collect useful on-site feedback.
Omnie Vox provides hospitals with an always available digital assistant embedded in smart signage and kiosks at key touchpoints. Visitors can get clear, step-by-step directions in their preferred language, reducing confusion and freeing up staff time. The same interface lets users quickly report hygiene issues, accessibility needs, or other concerns, so teams can respond immediately.
The system also integrates with scheduling and facility tools to deliver personalised, real-time information. With support for 80+ languages and natural speech understanding, it serves diverse hospital populations.
Available 24/7 and speaking over 80 languages, Omnie Vox provides instant wayfinding and real-time updates on local services, transforming static spaces into interactive hubs that drive footfall and engagement.
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A hospital wayfinding kit from Omnie Vox fits behind the corridor and departmental signs already on your walls. The sign that points to ward 12 can now be asked “which way to ward 12?” and answer, in over 80 languages, without a screen, an app or a member of staff.
For patients who are anxious, visually impaired, living with dementia or speaking another language, a spoken, repeatable, one-step-at-a-time answer at the sign removes the barrier a printed directory creates. Retrofit means no redesign of the estate, and no interruption to clinical areas.
An NHS estates team is refreshing directional signage across an outpatients block. Vox Kit goes behind each new panel as it is hung. Within a week the corridor signs are answering “where are blood tests?” in Urdu, repeating directions for an elderly patient, and Vox Net shows the trust which junction generates the most questions, and in which languages.
International patients, staff and families are understood in over 80 languages, detected automatically. Multilingual hospital signage without a single translated panel.
Learn moreCalm, literal, step-by-step directions with repeat on request and no need to ask a stranger. Dementia-friendly hospital signage for autism, ADHD and sensory sensitivities too.
Learn moreNothing to read and nothing to look at. Press, ask, listen.
Learn moreNo app to install, no small print, no hurry. One familiar button and a spoken, unhurried answer.
1. Vox POS
The Vox Post for permanent outdoor installation, Vox Stand for indoor receptions and entrances, and Vox Sign for pavement and streetfront use. Position it, switch it on, done.
2. Vox Kit · this page
The processor, speaker, microphone and button, fitted into the sign or display you already have. Ideal for retrofits and larger deployments.
3. Vox App
A voice-first web app that launches instantly on any phone, on any sign, poster or product. No hardware, no download.
Spoken, multilingual signage is a practical, documentable way to meet accessibility obligations, with Vox Net recording every interaction as evidence.
Requires service providers to make reasonable adjustments, in advance, so disabled people are not substantially disadvantaged. Voice-first signage is a documentable adjustment for visually impaired, dyslexic, neurodivergent and non-English-speaking visitors.
The British Standard for accessible built environments asks for wayfinding information in more than one format, including audible. Spoken signage complements the tactile, Braille and high-contrast signs the standard already recommends.
Section 149 of the Equality Act requires the NHS, universities, councils and transport authorities to actively advance equality and evidence it. Vox Net analytics give equality impact assessments and annual reports a measurable intervention to cite.
Mandatory for NHS and adult social care providers in England (DCB 1605), and monitored by the CQC. Requires information in formats people can understand, including audible and other-language formats. Omnie Vox meets this at scale, with an audit trail.
Part M of the Building Regulations requires reasonable provision for everyone to access and use a building, citing BS 8300 as its technical reference. Specifying Omnie Vox at design stage puts audible wayfinding in the inclusive-design package before sign-off.
Vox App and the Vox Net control panel are keyboard operable, screen-reader friendly and high contrast, meeting the Public Sector Bodies Accessibility Regulations 2018 and ready for the European Accessibility Act.
Yes. The kit is enclosed in an IP-rated aluminium case, installed behind or beside existing signage, and configured remotely so there is no ongoing site access needed.
Spoken directions add an audio format to visual signage (BS 8300), provide a reasonable adjustment under the Equality Act 2010, and Vox Net logs usage so the adjustment can be evidenced.
Yes. Many trusts start with a single outpatients block or entrance and expand once Vox Net shows the questions being answered.
Arrange a one-to-one demo and consultation, or get in touch by phone on +44 (0)1904 949000 or email sales@omnievox.com.