Hotels: scan a QR in the lobby, lift or room and ask about facilities, services and local recommendations, in any language.
Front desks are overwhelmed at peak times, leaving guests queuing to ask routine questions about breakfast, facilities and the local area, and international guests often struggle to ask at all.
Wiring hardware into every lobby, lift and floor is disruptive in a finished hotel, yet guests meet signage at every turn, in rooms, corridors and public spaces.
VOX APP gives every guest a concierge in their pocket, launched from a QR code in the lobby, lift or room. Guests scan, tap once and ask about breakfast times, facilities or the best table in town, in over 80 languages.
In VOX NET, the hotel trains the assistant on its facilities and local recommendations, captures requests and feedback as they happen, and sees analytics on what guests ask, floor by floor.
This is the exact experience visitors get at the sign. Point your phone camera at the code, tap the link, then tap the button and speak, in any language you like.
No app to install. No account to create. Just a conversation. Try asking:
Available 24/7 and speaking over 80 languages, Omnie Vox provides instant wayfinding and real-time updates on local services, transforming static spaces into interactive hubs that drive footfall and engagement.
VOX APP turns any lamppost, sign or noticeboard into a trusted safety point with a printed QR code. Anyone can scan, tap once and report a concern, ask for help or find nearby ser…
VOX APP puts an expert guide beside every exhibit with a small printed QR code. Visitors scan, tap once and ask anything, the story behind the piece, the artist, the era, and hear…
VOX APP puts a multilingual park ranger on every map board and queue sign with a printed QR code. Guests scan, tap once and ask for the quickest route to a ride, the nearest baby-…
A hotel room QR from Omnie Vox puts a concierge on the key card, the room folder and the in-room information without asking the guest to download a hotel app. They scan, ask what time breakfast is, whether the pool is open or how to get to the station, and hear the answer in their own language. Restaurant availability, transport and local events come live through AI Workflows in Vox Net.
No hardware in the room, no installation, and one code design across every property. Guests with sight loss hear the room information rather than reading it; late arrivals get their answers without calling the desk. Free to start and updated centrally.
A group marketing team adds a QR code to the key-card sleeve and the room folder across twelve properties in one print run. A couple arriving from Tokyo at 11pm scan the card and ask, in Japanese, whether room service is still open. A family planning their day ask for train times to the coast and hear them live. The group sees in Vox Net which questions guests ask most, property by property.
Guests ask about the room, the facilities and the city in their own language and are answered in it. Over 80 languages, detected automatically.
Learn moreSpoken, screen-free guidance for visually impaired and elderly guests, from the entrance to the room and back.
Learn moreCalm, predictable answers with repeat on request, and no need to approach the desk. Ideal for guests who find busy lobbies overwhelming.
Learn moreRestaurant availability, transport times, weather and what is on tonight, current to the minute via AI Workflows in Vox Net.
1. Vox POS
The Vox Post for permanent outdoor installation, Vox Stand for indoor receptions and entrances, and Vox Sign for pavement and streetfront use. Position it, switch it on, done.
2. Vox Kit
The processor, speaker, microphone and button, fitted into the sign or display you already have. Ideal for retrofits and larger deployments.
3. Vox App · this page
A voice-first web app that launches instantly on any phone, on any sign, poster or product. No hardware, no download.
Spoken, multilingual signage is a practical, documentable way to meet accessibility obligations, with Vox Net recording every interaction as evidence.
Requires service providers to make reasonable adjustments, in advance, so disabled people are not substantially disadvantaged. Voice-first signage is a documentable adjustment for visually impaired, dyslexic, neurodivergent and non-English-speaking visitors.
The British Standard for accessible built environments asks for wayfinding information in more than one format, including audible. Spoken signage complements the tactile, Braille and high-contrast signs the standard already recommends.
Section 149 of the Equality Act requires the NHS, universities, councils and transport authorities to actively advance equality and evidence it. Vox Net analytics give equality impact assessments and annual reports a measurable intervention to cite.
Mandatory for NHS and adult social care providers in England (DCB 1605), and monitored by the CQC. Requires information in formats people can understand, including audible and other-language formats. Omnie Vox meets this at scale, with an audit trail.
Part M of the Building Regulations requires reasonable provision for everyone to access and use a building, citing BS 8300 as its technical reference. Specifying Omnie Vox at design stage puts audible wayfinding in the inclusive-design package before sign-off.
Vox App and the Vox Net control panel are keyboard operable, screen-reader friendly and high contrast, meeting the Public Sector Bodies Accessibility Regulations 2018 and ready for the European Accessibility Act.
No. The code opens a voice-first web app in the phone’s browser with nothing to download.
Yes. Each property has its own assistant in Vox Net, updated centrally, with usage reported per property.
For a physical concierge point, see the Vox Stand and Vox Sign on the Vox POS page for hotels.
Scan the demo and try it for yourself, or create your free VOX APP account and be live in minutes.