Voice technology that delivers smarter experiences and unlocks new value from customer interactions.  Learn more →
Multilingual wayfinding

Wayfinding in every language your visitors speak

Ask in any of over 80 languages. Get the answer back in the same one. Automatically.

80+ Languages24/7Real-Time DataTone AwarePlug & Play
The multilingual gap

Static signs can only carry two or three languages.

Multilingual wayfinding is one of the hardest problems in signage. A printed sign has room for English and perhaps one or two more languages before it becomes unreadable. Digital displays cycle through a handful. Neither can respond to the visitor in front of them, and neither can answer a question.

Yet in most public spaces, a significant share of visitors do not read English comfortably. Around one in twelve people in England and Wales speak a main language other than English at home, and the figure is far higher in city centres, hospitals, universities and transport hubs. Tourists, international students and patients arriving from abroad push it higher still.

The result is predictable: people get lost, miss appointments, queue at the desk, or leave. Translated signage helps a little. Multilingual signage that actually talks changes the outcome.

Getting started

Three ways to bring Omnie Vox to your space

How it works

Language detected, matched and spoken.

Auto-detected. The visitor presses the button or scans a code and speaks. Omnie Vox recognises the language from the first few words. There is no language menu and nothing to choose.

Natural conversation. The visitor asks in their own words — “Where do I check in for the 10.15 to Manchester?” — and gets a direct answer, with follow-up questions welcome.

Matched voice. The reply is spoken in the same language with a natural voice, so it is heard rather than read. This is what makes it accessible wayfinding too: no screen, no reading, and calm enough for neurodivergent visitors.

No app to install. Vox POS products and Vox Kit work from a physical button. Vox App opens from a QR code in the browser. Answers draw on live data through AI Workflows in Vox Net, so timetables and opening hours are current in every language, 24/7.

Languages

Over 80 languages, by region.

A selection of the languages Omnie Vox understands and speaks.

European

English, French, German, Spanish, Italian, Portuguese, Dutch, Polish, Romanian, Ukrainian, Russian, Greek, Turkish, Swedish, Danish, Norwegian, Finnish, Czech, Hungarian, Welsh.

Asian

Mandarin, Cantonese, Japanese, Korean, Hindi, Urdu, Punjabi, Bengali, Gujarati, Tamil, Malayalam, Thai, Vietnamese, Indonesian, Malay, Filipino.

Middle Eastern & African

Arabic, Hebrew, Farsi, Kurdish, Somali, Swahili, Amharic, Yoruba, Hausa, Afrikaans.

Latin American

Latin American Spanish and Brazilian Portuguese, with regional vocabulary and voices.

Where it matters

Multilingual signage where the languages are.

Hospitals

Information & Wayfinding for Hospitals

Omnie Vox provides hospitals with an always available digital assistant embedded in smart signage and kiosks at key touchpoints. Visitors can get clear, step-by-step directions in…

Maps & DirectoriesAppointments DatabaseWeather & Sunset Times
Universities

Information & Wayfinding for Universities

Omnie Vox acts as a digital campus guide embedded in smart signage and kiosks across key university locations. Users can ask simple questions such as where to find lecture halls,…

Campus Maps, Facilities & EventsTimetablesWeather & Sunset Times
City Centres

Wayfinding & Safety for Cities

Omnie Vox places an intelligent, multilingual concierge directly on the street. Available 24/7 and speaking over 80 languages, Omnie Vox provides instant wayfinding and real-time…

Maps & Points of InterestEvents and Transport TimetablesWeather & Sunset Times
Transport Hubs

Information for Transport Hubs

Omnie Vox delivers intelligent wayfinding in over 80 languages, providing personalised, real-time guidance that adapts to each user’s needs. By connecting to live data, it d…

Maps & Safety ProceduresTimetablesWeather & Sunset Times
Retail

Information Stations & Customer Feedback for Retailers

Omnie Vox provides shoppers with an intelligent in-store assistant that can answer product questions, explain promotions, and guide customers to the exact location of items or ser…

Floorplans & Product InformartionPromotionsWeather & Sunset Times
Museums

Education & Engagement for Museums

Omnie Vox transforms the visitor experience by serving as an interactive, expert guide for every exhibit. Visitors can converse directly with the kiosk in any language to ask spec…

Exhibit FactsEvents TimetablesWeather & Sunset Times
The numbers

Why multilingual matters in the UK.

Around 8% of residents in England and Wales speak a main language other than English (Census 2021), rising above 20% in parts of London, Leicester, Birmingham and Manchester. Universities in the UK host over 700,000 international students. UK airports handle close to 300 million passenger journeys a year, and inbound tourism brings around 40 million visits. NHS trusts routinely spend on interpreting services for routine, repeatable questions such as directions and appointment locations.

Every one of those visitors can be understood at the sign, for the cost of a button.

80+languages, auto-detected
1 in 12UK residents with a main language other than English
0apps to download
In practice

An international arrivals concourse.

A family lands from Seoul and needs the coach stand for Oxford. The overhead signs are in English. At a Vox Post on the concourse they ask in Korean and hear, in Korean, that the coach leaves from stand 12, in nine minutes, via the exit on their left. Behind the answer, AI Workflows in Vox Net pulled the live departure time. The same post has just told a Spanish student where to find the rail link and a visually impaired traveller where the assistance desk is.

FAQ

Multilingual wayfinding: common questions

How many languages does Omnie Vox speak?

Over 80, covering every major European, Asian, Middle Eastern, African and Latin American language. The language is detected automatically from the visitor’s first words; there is no menu to choose from.

Does the visitor have to select a language?

No. Multilingual wayfinding only works if it is effortless. The visitor simply speaks, and the answer comes back in the same language with a matched voice.

Is translation accurate for directions and place names?

Yes. Answers are generated from your own content (maps, documents, opening times) rather than translated sign by sign, so place names, room numbers and route steps stay correct in every language.

Can I see which languages visitors use?

Yes. Vox Net reports conversations by language, time and topic, so you can see exactly which communities you are serving and where the demand is.

Is there an app to download?

No. Vox POS products and Vox Kit work from a button on the sign. Vox App opens from a QR code in the phone’s browser with no download.

Every visitor understood.

Book a demo and hear Omnie Vox answer in the languages your visitors actually speak. See the Vox POS range for ready-to-install options.

Omnie Vox

The power behind smarter signs and point of sale.